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The rarest & most unique football Shirts. Explore our range of club & national jerseys to level up your collection. All high-quality and FREE SHIPPING. www.false9fits.com

FAQ

How long will my order take to arrive?

We offer one standard delivery option which typically has these timelines :

  • Order Processing - 3-7 days
  • Shipping - 8-13 days

Note: transit times could exceed 13 days depending on your location.

Why have I not received my shipping confirmation yet?

All orders have a 5-7 day processing period where we source your order from our supplier partner and perform quality checks to ensure you are getting the best products possible!

You will receive your shipping confirmation and tracking code as soon as processing is complete.

Do you ship internationally?

We ship worldwide 🌎

How do I return or exchange a product?

  1. Provide your order number and email/phone number at the returns centre
  2. Select the order which you would like to return or exchange and follow the instructions provided
  3. Once your return or exchange request has been submitted, please allow us to your request within 48 hours
  4. Once your return request is approved, you will receive an email confirmation and further instructions

Can I change or cancel my order?

Yes, If you need to chance or cancel your order, please contact our customer support as soon as possible.

We are able to cancel or change orders if is still in the 5-7 day processing period. However, once processed an order cannot be cancelled or changed.

How can I track my order?

Once your package is dispatched, an email containing the courier's information and your unique tracking number will be sent to you. This number can be used to monitor the progress of your order.

Track the status of your order on our Track Order page.

I have more questions?

If you have any questions not listed on our FAQ, please feel free to contact us via:

Average answer time: 24h