REFUND & EXCHANGE POLICY
Returns & Exchange Policy
- We accept returns/exchanges for items that are unworn and unwashed and still have their product tags attached within 30 days of delivery.
- You can initiate a return or exchange directly through our returns centre
- No return labels are currently provided and customers must provide return shipping themselves
Return & Exchange Process
- Provide your order number and email/phone number at the returns centre
- Select the order which you would like to return or exchange and follow the instructions provided
- Once your return or exchange request has been submitted, please allow us to your request within 48 hours
- Once your return request is approved, you will receive an email confirmation and further instructions
When will I receive my refund?
- Once we receive your items, we'll process your return and initiate a refund to the original payment method. The time of arrival then depends on your bank but you should receive it within 2-3 business days